TERMS & CONDITIONS

Welcome to The Perfume Hub. These Terms & Conditions (“Terms”) govern your access to and use of our website, theperfumehub.in, and the purchase of products and services offered through the website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Use of the Website

  • You must be at least 18 years of age and legally capable of entering into a binding agreement.
  • You agree to use this website only for lawful purposes.
  • If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
  • You are responsible for providing accurate and current information when using our website or placing an order.

2. Products and Product Information

  • We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on the website are accurate.
  • Product images are provided for illustration purposes and actual product appearance, packaging, colour, or presentation may vary slightly.
  • All products are subject to availability.
  • We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information, pricing, or availability.

3. Prices and Payment

  • All product prices displayed on the website are subject to change without prior notice.
  • The applicable price will generally be the price displayed at the time you place your order.
  • Shipping and delivery charges may be applicable separately and will be displayed or communicated during the order/checkout process, as applicable.
  • We reserve the right to cancel or refuse an order where there is an obvious pricing, product, payment, or technical error.
  • Payments may be processed through third-party payment gateways and are subject to their applicable terms and conditions.

4. Orders and Order Acceptance

  • Placing an order on our website constitutes a request to purchase the selected products.
  • An order is considered accepted only after confirmation by The Perfume Hub.
  • We reserve the right to accept, reject, or cancel an order at our discretion where reasonably necessary, including due to stock unavailability, pricing errors, suspected fraudulent activity, or technical issues.
  • If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our applicable policies.

5. Shipping and Delivery

  • Orders are shipped to the delivery address provided by the customer during checkout.
  • Delivery timelines provided on the website are estimates and may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our reasonable control.
  • Customers are responsible for providing accurate and complete shipping information.
  • Additional shipping charges may apply depending on the order, delivery location, or applicable shipping policy.
  • Once an order has been handed over to the designated courier or logistics partner, delivery is also subject to the courier’s operational processes.

6. User Obligations

By using our website, you agree to:

  • Provide accurate, complete, and up-to-date information.
  • Use the website only for lawful purposes.
  • Not engage in fraudulent, abusive, misleading, or unlawful activities.
  • Not attempt to gain unauthorized access to our website, systems, accounts, or data.
  • Not interfere with the security, functionality, or operation of the website.
  • Comply with all applicable laws and regulations.

7. Intellectual Property

All content appearing on theperfumehub.in, including but not limited to:

  • Text and written content
  • Product images and photographs
  • Logos and trademarks
  • Graphics and illustrations
  • Website designs and layouts
  • Product descriptions
  • Other visual and written materials

is owned by or licensed to The Perfume Hub and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any website content without our prior written permission.

8. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from technical errors
  • Free from viruses or other harmful components
  • Compatible with every device or browser

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

9. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

While we make reasonable efforts to provide accurate information, we do not guarantee that all website content, product information, availability, or functionality will always be completely accurate, current, or uninterrupted.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded under applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, The Perfume Hub shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Our liability in relation to a particular product or transaction will be subject to applicable law and the circumstances of the relevant transaction.

11. Third-Party Services

Our website may use or link to third-party services, including payment gateways, courier and logistics providers, analytics services, and social media platforms.

Your use of such third-party services may be subject to their respective terms and privacy policies. The Perfume Hub is not responsible for the independent policies or practices of third-party service providers.

12. Cancellation, Returns and Refunds

Orders, cancellations, returns, replacements, and refunds are subject to the applicable Cancellation, Return & Refund Policy published on our website.

Customers are encouraged to review that policy before placing an order.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our business, services, or applicable laws.

Any updated Terms will be published on this page. Your continued use of the website after such changes are published constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or transactions with The Perfume Hub shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, unless otherwise required by applicable law.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

The Perfume Hub
Phone: +91 98201 92565
Email: info@theperfumehub.in

Address:
Shop No. 11, Meadow Park Apartments,
Aqsa Masjid Road, Gautam Nagar,
Jogeshwari West, Mumbai,
Maharashtra – 400102, India

Website: theperfumehub.in

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